Account FAQ
I am new, where do I begin?
If you have just joined our community, we recommend that you begin with the How to Practice Sanctuary course, located in the Community Courses section. This course goes over the fundamentals of Sanctuary, including the four tenets. This is the heart of our spiritual practice. Click here to begin.
How can I ask Maestro Hamilton a question?
Each month, we host a live Q&A session. You can submit questions using this form. The best questions are then read live during the Q&A.
How do I join the private Telegram group?
It is easy to join the community’s private Telegram group. Telegram is a messaging app that can be downloaded to your phone or computer. Click the link here to join.
Which retreat should I choose?
To learn more about our retreats, you can visit Blue Morpho’s homepage. If you still have questions, you can write us an email or book a discovery call from here.
How do I use my 10% retreat discount?
To use your 10% retreat discount, register for your desired retreat and send us an email here.
How do I cancel my subscription or payment?
You can cancel your subscription at any time.
To do so, make sure you’re logged in to the community site. Click the dropdown menu in the top right corner labeled “Account.”
From there, select “My Account” and then choose “Subscriptions” from the menu. You’ll be able to view and cancel your current subscription directly from that page.
Do you offer refunds?
No, we do not offer refunds; however, you may cancel your subscription at any time. All sales are final and non-refundable. Please contact us if you have any questions before purchasing.
How do I sign up for training?
We offer online and in-person Level 1 and Level 2 Facilitator trainings. If you wish to learn more about the online program please click here. If you are interested in the full in-person training at Blue Morpho Lodge in the Amazon, learn more here.
How do I use the referral program?
To receive your $500 $1000 referral credit, the person you refer must enter your full first and last name in Item 10 of the Retreat Guru Retreat Application form, under the section titled “Referral (First Time Guests Only).”
Please note: Referral credit is only granted if your name is included at the time of their application. We cannot accept retroactive referrals, and the program applies only to first-time guests.